Guidelines for refunds and returns for appointments made through EaseSeat.
If the service doesn’t meet expectations due to quality issues, you may be eligible for a refund with proof.
Discrepancies in booking such as incorrect service or timing will be reviewed and may qualify for refund.
If a booking is canceled by the spa/salon without prior notice, you’re entitled to a full refund.
Users may cancel appointments within the stipulated timeframe for full or partial refund.
Technical issues during booking will be investigated and refunds considered accordingly.
Refund eligibility is subject to our review. Please provide all necessary documentation for claims.
Our support team is ready to assist you.
